Case Study: Tudor City Dental eliminates manual insurance verification and surprise bills with Weave Insurance Eligibility

Tudor City Dental eliminates an 8-hour verification shift with Weave

Tudor City Dental was struggling with an inefficient and time-consuming insurance verification process using outdated tools that provided inaccurate, non-real-time data. This challenge placed a significant burden on their entire staff, requiring a dedicated 8-hour shift to manually contact insurers and process faxes, which also created the major risk of patients receiving surprise bills for uncovered procedures. They sought a solution from Weave to address this problem.

By implementing Weave Insurance Eligibility, Tudor City Dental consolidated its workflow onto a single intuitive platform that provides real-time, granular data on patient benefits. This solution from Weave eliminated the need for the manual 8-hour verification shift, allowing the staff to complete all insurance work before the practice opens. The results included the complete elimination of surprise bills, significantly improved patient trust, and the ability for staff to focus on more important tasks.

Tudor City Dental