Case Study: Riverfront Dental achieves 25+ hours/month saved and 750% more Google reviews with Weave

Riverfront Dental puts the Patient First With Weave

Riverfront Dental, a small local dental practice, faced the challenge of delivering exceptional patient experiences and growing its online presence while managing a full office workload with limited staff. To streamline operations they turned to Weave’s patient communication platform, using text appointment confirmations, automated review invites, and Text-to-Pay.

Weave’s text-first solution cut staff time spent confirming appointments from about an hour a day to roughly 15 minutes and saves the practice more than 25 hours per month, while automated review requests grew Google Reviews from under 20 to over 150 (a 750%+ increase). Thanks to Weave, Google Reviews are now Riverfront Dental’s #1 source of new patients, and the practice has improved collections through Text-to-Pay.

Riverfront Dental

Rachel Fox

Office Manager