Case Study: Marathon Physical Therapy boosts reviews and new patient intake with Weave

Marathon Physical Therapy adds 10-20 patients a week with Weave

Marathon Physical Therapy initially struggled with a different phone system that proved to be a disaster during setup, creating a significant communication challenge for their practice. They switched to Weave to find a more reliable solution for their phone and patient engagement needs.

By implementing Weave's platform, Marathon Physical Therapy gained tools for collecting online reviews, recording calls for quality control, and automatically sending texts after missed calls. The results were substantial: they collected 24 new Google reviews in the first six months of 2021, a four-fold increase from the previous two years combined. Furthermore, Weave's missed call text feature alone generates 10-20 new patients for the clinic every week.

Marathon Physical Therapy