Weave
41 Case Studies
A Weave Case Study
Beach Dental Center faced growing operational strain after staff turnover left a new insurance coordinator overwhelmed by 60–100 verifications daily, plus slow paper intake and a fragmented phone/text setup. To address workflow and patient communication problems the practice turned to Weave, adopting its Insurance Verification, Digital Forms, texting features and integrated phone/payments.
Weave automated verification and pre-visit digital forms, freeing staff time and enabling the coordinator to verify roughly two days’ worth of patients in a single day, while reducing phone calls through automated texting. The practice also eliminated a separate texting vendor and cut phone/internet costs from about $750/month to $50/month, saving roughly $300/month ($3,500/year); Beach Dental Center is also planning to roll out Weave Payments for further savings.
Lisa Barton
Practice Administrator