Case Study: Florida Veterinary Rehabilitation saves 2+ hours and reduces 20+ missed calls per day with Weave

How Florida Veterinary Rehabilitation saves calls and hours every day with Weave

Florida Veterinary Rehabilitation, a veterinary rehab clinic, was hampered by a single phone line, more than two hours daily spent making reminder calls, and frequent missed calls that limited time for client care. They turned to Weave, implementing Weave’s phone system and texting tools to address their communication challenges.

Using Weave’s phone system with unlimited rollover lines, call queues, and text appointment reminders, the clinic cut missed calls by 20+ per day and saved 2+ hours each day by switching reminders to text. Weave also provides call recordings and easy phone-tree/hold-music management, helping staff train more effectively and improve the overall client experience.

Florida Veterinary Rehabilitation

Carrie McCord

Practice Manager