Case Study: Harp Pediatric Dentistry achieves a full, safe reopening and 20% increase to 50+ patients/day with Weave

Harp Pediatric Dentistry Navigates Reopening with Weave

Harp Pediatric Dentistry, a pediatric practice in Palm Harbor, Florida, faced the challenge of reopening safely and quickly after providing only emergency care during COVID-19. To rebuild its schedule and manage new safety workflows, Harp turned to Weave, using Weave’s automated appointment and recall reminders, Practice Analytics, email marketing, texting and wellness form pre‑screenings.

Weave helped Harp rapidly contact and reschedule patients, identify overdue treatments with Practice Analytics, staff peak call times, and implement curbside waiting and texted wellness forms. The result: ramping to a full schedule in less than a week, a 20% increase in patients seen (from ~40 to 50+ patients/day), and safer workflows that kept staff and patients protected.

Harp Pediatric Dentistry

Mark Dawoud

Owner