Weave
41 Case Studies
A Weave Case Study
Gerlecz Dentistry, a long-standing dental practice in Lynn Haven, Florida, faced the challenge of running a busy office with a single office manager and maintaining patient communication and scheduling even when disaster struck. To address these constraints they turned to Weave, using Weave’s communications platform — including VoIP and automated texting — to support day-to-day operations and disaster recovery.
Weave implemented automated appointment reminders, review invitations, Quick Fill scheduling tools, and VoIP access via the Weave app so staff could run the office remotely during Hurricane Michael. As a result, Gerlecz Dentistry saved more than 15 hours per week, earned 120+ Google reviews in one year, reduced missed appointments, and was able to resume patient care within 12 days after the storm — outcomes enabled by Weave.
Maggie Blackwell
Office Manager