Case Study: Berdy Dental Group achieves world-class patient communication and a consistently full schedule with Weave

Berdy Dental Gives Patients a World-Class Experience With Weave

Berdy Dental Group, a 5-star dental practice known for white‑glove patient experiences, faced the challenge of delivering world-class communication both in and out of the office while keeping a consistently full schedule. They partnered with Weave, using Weave’s patient communication platform — including automated appointment reminders, two‑way texting, phone service and the Weave mobile app — to modernize outreach and scheduling.

Weave’s solution sends automated reminders (28 and 7 days out) that patients can confirm by replying, supports last‑minute fills with a Quick Fill feature, and lets staff call/text from the office number via the Weave app even during emergencies. The result: over 50% of appointments confirmed by text, same‑day cancellations filled, time savings converted into proactive scheduling, consistently full schedules, and 275+ Google reviews — all enabled by Weave.

Berdy Dental Group

Lynn Parkinson

Hygiene Coordinator