Case Study: Timpson scales payments across 2,000+ sites with Planet

Timpson deploys 5,500 terminals across 2,000+ sites in 3 months with Planet

Timpson, a major UK retail group with over 2,000 locations, faced the challenge of managing a complex payments estate across its many brands. They needed a reliable payment solution and a vendor partner whose values aligned with their own supportive, colleague-focused culture. They partnered with payment vendor Planet to find a solution.

Planet implemented its payment terminals across all Timpson sites in just three months, adapting their process to fit Timpson's operations. The results were significant, with terminal-related complaints dropping to near zero and reliable uptime achieved. This success gave Timpson the confidence to accelerate its growth, planning to deploy up to 2,000 new unattended launderette units with Planet's support.

Timpson