Case Study: Tripidi increases in-store revenue with Planet's Alipay and WeChat Pay solutions

How Tripidi used Alipay and WeChat Pay to increase in-store revenue

Tripidi, a large airport retailer based in Frankfurt, Germany, primarily serves Chinese shoppers. They faced the challenge of needing a payments partner to provide a full range of digital wallets, including Alipay and WeChat Pay, and to offer extensive support for their flagship stores.

Planet provided the solution by implementing Alipay and WeChat Pay payment services. Planet also delivered value-added support, including marketing consultancy and cultural sales training for staff. The result was that Tripidi’s customers enjoyed a more convenient and safe payment experience, which encouraged higher in-store spending. Planet's services helped drive additional footfall and generate increased revenue for the retailer.

Tripidi

Jennifer Noelle

Managing Partner