Case Study: Coventry Building Society Arena achieves faster, more flexible payments with Planet and Oracle Simphony

How Planet powers fast, flexible payments with Oracle Simphony at Coventry Building Society Arena

Coventry Building Society Arena, a large UK hospitality venue, needed a modern, fast, and flexible payment system that could scale across its entire site and handle high transaction volumes. Their challenge was to integrate payments with their Oracle Simphony point-of-sale system to reduce queues and improve the customer experience during diverse events like football matches and exhibitions.

The venue partnered with Planet, which provided a fully integrated payment solution on PAX terminals. Planet's system enabled portable, fast transactions that cut queues, increased spend per head, and allowed for quick reconfiguration between events. The results included significantly reduced transaction times, greater operational flexibility, and an enhanced experience for both staff and customers.

Coventry Building Society Arena

Paul Michael

Managing Director