Case Study: Le Coq Sportif improves payment speed and attracts Asian shoppers with Planet

How Le Coq overcame payment challenges and drove additional Asian footfall

Le Coq Sportif, a retail company based in Spain, faced challenges with inefficient payment processing and an inability to accept a wide range of payment methods, including popular digital wallets like Alipay and WeChat Pay. This limitation created a poor checkout experience for their customers. To overcome this, they partnered with vendor Planet for its all-in-one Retail payments solution.

Planet provided a single integrated payment device that accepted various methods, including digital wallets and foreign currencies. This solution from Planet enabled Le Coq Sportif to process transactions quickly, significantly improving the in-store customer experience. The ability to accept Alipay and WeChat Pay helped attract more Asian shoppers, driving increased footfall and revenue while also delivering cost and time savings for the retailer.

Le Coq Sportif

Albert B.

Spanish Retail Coordinator