Case Study: Hotel VIU Milan streamlines payments with Planet

Hotel VIU Milan - Customer Case Study

Hotel VIU Milan was looking for a payment partner to support its operational needs, from installation through to customer care. The main challenge for the hotel was finding an efficient payment system from a vendor like Planet that could be integrated with its existing software to reduce manual and complex processes, particularly around pre-authorization.

Planet supported Hotel VIU Milan throughout the installation and training phase with its team of local payment experts. The Planet payment system integrated perfectly with the hotel's software and property management system (PMS), allowing the staff to offer a consistent and hassle-free guest experience. The solution eliminated the hotel's overly complex manual procedures.

Hotel VIU Milan

Diego Novarino

General Manager