Planet
49 Case Studies
A Planet Case Study
Hotel Olden, a luxury boutique hotel in Gstaad, Switzerland, faced a time-sensitive challenge when its previous property management system (PMS) provider ceased trading, forcing an urgent migration. The hotel also needed to unify its fragmented systems for its hotel and restaurant operations and improve remote access to data. They selected the Protel Cloud PMS from vendor Planet to address this.
Planet provided a structured onboarding process with a dedicated consultant as a single point of contact, ensuring a smooth transition with minimal operational disruption. The cloud-based solution integrated with the hotel's POS system, allowing for unified management and centralized reporting. This improved operational visibility, flexibility, and administrative efficiency for Hotel Olden.