FLUID
69 Case Studies
A FLUID Case Study
Radiometer, a medical device company, faced the challenge of creating a blood gas analyzer that was intuitive enough for less experienced users in high-growth markets like China and that could save time for healthcare professionals in mature markets. They partnered with the vendor FLUID to develop the ABL9 analyzer, focusing on superior usability to improve hospital workflows and meet rising quality-of-care expectations.
FLUID implemented a solution centered on a completely intuitive user experience for the ABL9, featuring guided processes via physical touch points and on-screen instructions. The design was validated through extensive on-site user research and testing in Chinese hospitals. The result was a highly successful, easy-to-use, and beautiful product that carries Radiometer's high-quality image, achieving the goal of a plug-and-play diagnostic device for its global users.