Case Study: NHS England broadens youth mental health support with We Are Arch

NHS England expands mental health support for 7,500 young people with We Are Arch

We Are Arch partnered with NHS England to address the challenge of broadening access to mental health support for young people aged 12–18. The NHS Trailblazers initiative needed to extend its reach beyond in-person sessions by creating a centralized, digital-first platform. The key objectives were to provide clear signposting to NHS-approved services, educate young people to reduce stigma, and ensure the solution was engaging and accessible for a broad youth audience.

The solution developed by We Are Arch was an interactive web app featuring a vibrant, youth-friendly design with multimedia content like videos and animations. It included personalized login functionality, elastic search, and mobile responsiveness to make mental health resources easily accessible. The platform successfully created a stigma-free space for conversations, significantly expanded access to services, and provided NHS England with integrated analytics to track engagement and continually optimize the support offered.

NHS England