Case Study: BYD UK achieves clearer retailer communications with We Are Acuity’s BYD Nexus

BYD UK streamlines retailer communications with We Are Acuity using 24-hour notifications

BYD UK, a rapidly expanding National Sales Company, faced the challenge of keeping its growing retailer network aligned with the latest communications and resources. With updates fragmented across emails, there was no single source of truth, making it difficult to maintain control and consistency. We Are Acuity was engaged to create a solution to this problem.

We Are Acuity built BYD Nexus, a secure and mobile-friendly retailer communications portal. The solution provided a structured publishing process, role-based access, and featured dashboards to surface new content. The platform improved clarity and governance, providing a scalable foundation for communications as the network expanded. A BYD stakeholder noted that the portal finally enabled them to communicate with retailers more clearly using a simple admin workflow.

BYD UK