Case Study: a top 10 pharma company accelerates protocol training across 1,000+ sites with WCG InvestigatorSpace

Top 10 Pharma delivers protocol training to 1,000+ sites in 6 days with WCG Clinical

A top 10 pharma company faced the challenge of providing just-in-time protocol training for two global cardiovascular studies across more than 1,000 sites to over 15,000 users. Their internal system was cumbersome and lacked intuitive functions, hindering their ability to meet critical site activation milestones. To address this, they partnered with WCG Clinical and utilized the WCG InvestigatorSpace platform to improve site engagement and decrease the burden on staff.

WCG Clinical implemented a solution that simplified training content into easy-to-digest modules on the InvestigatorSpace platform. Through an integration with the customer's clinical trial management system, sites were automatically notified of required training. This resulted in sites getting trained and documented within an average of 6 days, with some as quickly as 3 hours. The solution also improved investigator engagement and cross-communication, successfully positioning the sites to focus on enrollment and retention.