Case Study: British Retail Consortium achieves faster, secure insights from member e-crime surveys with Wazoku

British Retail Consortium - Customer Case Study

The British Retail Consortium (BRC) needed to survey its members about emerging e‑crime threats but faced challenges from a complex, conditional survey form, concerns over data security, and a large volume of responses that previously required time‑consuming manual collation.

Wazoku’s online consultation tool converted bespoke forms into easy‑to‑use online surveys, centralised and securely stored responses in UK data centres, and provided built‑in analytics and near real‑time reporting. The solution increased response rates, sped up setup and analysis, reduced manual effort and costs, and delivered detailed, actionable reports.

British Retail Consortium