Case Study: Colorado Therapy Collective saves 8 hours of management time per new hire with Waybook

Colorado Therapy Collective saves 8 hours of management time per new hire with Waybook

Colorado Therapy Collective, a therapy group practice, faced challenges with scaling its operations as it grew. Their informal systems and reliance on static Google Docs led to repetitive management questions and inefficient onboarding. Founder Nancy Brittain sought a solution from Waybook to centralize institutional knowledge and create a more accountable training process.

By implementing Waybook's Pathways for onboarding and using it as a central repository for SOPs, the practice created a structured, self-sustaining system. The results for Colorado Therapy Collective included reclaiming 8 hours of management time per new hire, reducing repetitive inquiries, and achieving full onboarding within two weeks. Waybook provided the foundation for the team to work more independently and for leadership to focus on high-level strategy.

Colorado Therapy Collective