Case Study: Wentworth Mansion elevates its brand and creates new revenue with Way

Wentworth Mansion - Customer Case Study

Wentworth Mansion partnered with Way to address the need for new revenue streams beyond occupancy and ADR in the post-COVID environment. As hotel leaders worked to recover lost revenue with less time and more demands, they needed an easy way to create additional on-property offerings that could also strengthen the brand.

Way provided an easy-to-set-up and easy-to-manage experiences platform that let Wentworth Mansion launch branded, on-property guest experiences such as Secrets of the Sommeliers and Yoga on the Lawn. The result was unique, profitable experiences that generated revenue seamlessly, helped elevate the property’s brand, and delivered strong guest feedback, including an 84 brand NPS through Way and a 4.8/5.0 average rating.

Wentworth Mansion

Taylor McKenzie

Director of Marketing