Case Study: Leading Medical Device Manufacturer achieves a single view of customer and material data with Wavicle Data Solutions

Master data management delivers single view of customer and material data

Leading Medical Device Manufacturer, a global medical equipment company, had grown through product innovation and multiple mergers, leaving customer, vendor, and material data scattered across several ERP systems. The result was no single accurate record across its 370,000 customers and 20,000+ respiratory care products, creating manual work and delays in onboarding, ordering, credit management, and revenue tracking. Wavicle Data Solutions helped address these challenges with a master data management approach.

Wavicle Data Solutions implemented a unified MDM portal built on .NET Core, React JS, Node JS, and AWS services to create golden records for customers, vendors, and products, with workflows for onboarding, credit approval, contracting, and ERP synchronization. The solution centralized master data governance, automated integrations and approvals, and added machine learning-based matching confidence scores, giving the manufacturer a 360-degree view of customers and products, more accurate analytics, faster sales cycles, better credit controls, and improved internal reporting.