Case Study: J.J. Richards & Sons Pty Ltd achieves rapid application modernization — 10 apps in 18 months with WaveMaker

J.J. Richards & Sons Pty Ltd - Customer Case Study

J.J. Richards, a family‑owned Australian waste management company serving hundreds of councils and handling millions of collections weekly, needed to modernize aging Windows/DOS systems and paper‑based processes. With a lean .NET IT team, the company faced inaccessible legacy data, poor customer and field UIs, messy supplier management, and an urgent need for multi‑channel, mobile-ready applications to improve onboarding and field operations.

Using the WaveMaker low‑code platform, J.J. Richards rebuilt a suite of hybrid mobile, web and in‑truck applications rapidly—delivering 10 critical apps in 18 months with a small team by leveraging drag‑and‑drop UI, autogenerated APIs and WaveMaker training/support. The result was faster time‑to‑market (3x velocity), improved customer and field engagement, real‑time data access, paperless supplier onboarding and scalable, 24/7 cloud portals used by thousands of users.

J.J. Richards & Sons Pty Ltd

Amit Shukla

Chief Technology Officer