Case Study: Eltek reduces warranty claims and saves $1M annually with WATS

Eltek reduces warranty claims from 3% to 1% with WATS

Eltek, a Norwegian producer of industrial power supply systems for the telecoms industry, faced costly production errors and a lack of data visibility from its paper-based testing processes. This led to a major incident involving the shipment of thousands of faulty units. To address this challenge, Eltek turned to the vendor WATS for a solution.

By implementing the WATS software to automate testing and gather data from over 400 machines globally, Eltek gained real-time insights and control over its production. The results were significant: warranty claims were reduced from 3% to 1%, First Pass Yield increased to 99%, and resolution time for issues dropped by 95%. These improvements saved Eltek an estimated $1 million annually, allowing WATS to help them streamline production and secure business with a major car manufacturer.

Eltek