Case Study: Boxit Storage achieves 95% higher AOV with WATI

Boxit Storage boosts AOV by 95% with WATI

Boxit Storage, a leading on-demand storage and moving partner in the Middle East, faced the challenge of managing high volumes of customer inquiries and payments on their preferred platform, WhatsApp. Their manual and disjointed processes were inefficient and led to high lead drop-off rates. They partnered with WATI to implement its WhatsApp automation solution to streamline communications and integrate with their existing tech stack.

By implementing WATI, Boxit centralized all WhatsApp and Instagram communications and leveraged intelligent automation for instant lead follow-ups. The results were significant, including a 95% increase in average order value and a 34% reduction in cost per acquisition. WATI's solution also enabled a 25% growth in sales qualified leads and a drastic reduction in lead drop-off.

Boxit Storage