Case Study: Emerald Jewel Industry India Limited streamlines hiring and improves candidate processing with WATI chatbots

Emerald Jewel Industry India Limited boosts interviews to 20 per day with WATI

Emerald Jewel Industry India Limited, one of Asia's largest jewelry manufacturers, faced a significant challenge in its HR department. The high resource consumption required for conducting physical recruitment assessment tests was a major inefficiency. To address this, the company turned to vendor WATI and its chatbot service to streamline the pre-interview process.

WATI implemented a solution using its chatbots to conduct online assessment tests remotely. This innovation led to a 40% reduction in the HR team's workload and a 30% increase in qualified candidates. Most notably, the company doubled its initial goal by conducting 20 interviews per day, greatly increasing candidate processing efficiency.

Emerald Jewel Industry India Limited