Case Study: Fortune 500 Internet Giant boosts app speed performance with Watchful.ai

Internet Giant Enhances App Speed Performance With Watchful.Ai

Fortune 500 Internt Company, a global internet giant with 7,000+ employees and 68 million mobile users, needed a better way to measure and improve app performance across its large family of apps. The company was struggling with manual, disparate processes, limited benchmarking visibility, and not enough scalable data to prioritize UX optimization opportunities. It turned to Watchful and its AI-driven Product Performance solution to automate real-world app speed measurement across devices, geographies, and user flows.

Watchful implemented a fully managed, scalable device-lab-based solution that produced reliable performance samples, dashboards, reports, and notifications across dozens of apps and competitor benchmarks. The rollout was completed in weeks, supporting 80 Android and iOS apps and hundreds of user flows, and helped the company make faster optimization decisions. As a result, Watchful drove a 32% improvement in cold launch performance in a strategic app, reducing management load and R&D effort while helping the company move ahead of competitors.