Case Study: City of Las Cruces achieves streamlined ticket processing and seamless MUNIS billing integration with WasteWORKS

City of Las Cruces - Customer Case Study

The City of Las Cruces, New Mexico, which operates a clean fill and yard‑waste facility on the closed Old Foothills Landfill, needed to replace an outdated software system that limited ticket processing and hampered reconciliation with its MUNIS ERP for daily cash transactions and monthly billing. The facility required a more reliable, user‑friendly solution to streamline scale‑house operations and integrate financial data.

Carolina Software implemented WasteWORKS, creating stored procedures to generate daily cash tapes and monthly billing data for MUNIS, providing phone and onsite support, and delivering quick, effective training. The new system was easy to learn, faster to set up than expected, resolved technical issues during go‑live, and within weeks the scale‑house team reported smoother operations and unanimously preferred WasteWORKS over the old system.

City of Las Cruces

Klaus Kemmer

Solid Waste Administrator