Warwick Analytics B2B Case Studies & Customer Successes

Warwick Analytics Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services

Case Studies

Showing 11 Warwick Analytics Customer Success Stories

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Contact Centre uses the latest in AI to improve customer outcomes, set KPIs & reduce volume

How an AI-driven recommendation engine can increase Expedia profits by $5m per annum

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How a Contact Center automated their Voice of Customer (VoC) data with PrediCX

Uncovering Hidden Profit for Global Telco from Social Media Data

Global Telco uses Y-Analytics to Predict Customer Behaviour

Using PrediCX to reduce Helpdesk Costs while Improving Service Levels

PrediCX™ helps financial services provider improve customer experience and lower costs

Leading Airline uses PrediCX as an early warning system for Voice of Customer

Home Appliances Company uses PrediCX to Automatically Handle Customer Interactions

Major high street bank uses the latest AI text analytics to improve customer loyalty

Using AI text analytics to uncover hidden drivers of loyalty and churn in restaurants

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