Warmly
12 Case Studies
A Warmly Case Study
NameCoach, a SaaS company providing audio name pronunciation tools, sought to increase its qualified sales pipeline to meet ambitious revenue goals. Their challenge was to proactively engage and capture potential leads visiting their website who might not fill out a demo request form. They turned to the vendor Warmly and its website chat tool to identify and connect with these visitors.
Using Warmly, NameCoach could get real-time Slack notifications when prospects exhibited high-intent behavior on their site. Their sales team was then able to join live browsing sessions, start conversations, and book meetings directly. This solution generated 26 new incremental opportunities within six months, delivering a 282% ROI for NameCoach.
Laura Miller
Director of Sales Development