Case Study: Timeware secures privileged access and boosts IT productivity with WALLIX Bastion

TIMEWARE chooses WALLIX Bastion to secure its IT infrastructure

Timeware, a Milan-based digital transformation and managed services company serving over 500 clients in the food service sector and handling more than 220,000 tickets annually, faced the need to secure its hosted sensitive data by governing high‑privilege accounts and server access with a quick, easy-to-use solution. To address this, Timeware selected WALLIX and deployed WALLIX Bastion (via partners NSI Advisor and Exclusive Networks) to tighten privileged access and authentication across its infrastructure.

WALLIX implemented Bastion to grant time‑limited, rule‑based privileges, combine privileged user management and monitoring with advanced password and SSH key handling, and operate agentlessly within Timeware’s environment. The deployment delivered fast, measurable benefits: increased IT administrator productivity, centralized monitoring and dynamic password management with all credentials stored in a secure vault, controlled TCO, and stronger protection of privileged accounts—yielding “concrete results in a short time,” according to Timeware’s CTO.

Timeware

Angelo Galli

Chief Technology Officer