Case Study: The Hospital of Calais secures external providers' access and reduces security incidents with WALLIX PAM4ALL

The Hospital of Calais chooses WALLIX to secure the access of its external providers

The Hospital of Calais, a Level A certified regional medical center with 962 beds and 1,800 staff, faced recurring but untraceable IT incidents caused by numerous external providers who had 24/7 access to admin accounts. The hospital needed to track and record internal and external interventions, manage privileged user authorizations in detail, and enforce strong authentication — challenges it addressed with vendor WALLIX.

WALLIX deployed parts of its PAM4ALL suite at The Hospital of Calais, including WALLIX Access Manager, WALLIX Bastion (session and password management) and the WALLIX Authenticator MFA. The solution delivers full session recording and auditing, fine‑grained access controls, rapid session termination on suspicious activity, and flexible two‑factor authentication; as a result the hospital reports drastically fewer incidents, better visibility and approval workflows for connections, fewer connection problems, and autonomous management aligned with the IT on‑call system.

The Hospital of Calais

Nadhir Turki

Network and Telephony Administrator