Case Study: MAIB Improves Accessible Information and Navigation with Walker Designs

MAIB makes essential information easier to find with Walker Designs

Walker Designs partnered with the Motor Accidents Insurance Board (MAIB), a Tasmanian government insurance enterprise. The challenge was that MAIB's website had become complex and difficult to navigate, with key information buried and accessibility issues. This was especially problematic as users often visited the site during stressful situations following motor accidents, and the outdated structure failed to provide clear guidance.

The solution involved Walker Designs redesigning and rebuilding the website using Craft CMS 5 to prioritize clarity and control. They reorganized content, simplified navigation, and implemented a clean, accessible design compliant with WCAG standards. The result was a significantly more intuitive and trustworthy platform that gives MAIB full control over content and forms. Walker Designs delivered a future-proof website that makes essential information easier for the Tasmanian community to find and understand.

Motor Accidents Insurance Board (maib)