Wakeo
14 Case Studies
A Wakeo Case Study
Emball'iso, a pharmaceuticals company specializing in temperature-controlled packaging for cold-chain transport, faced major visibility issues on overseas multimodal routes such as China–USA shipments. Delays could range from 4 to 12 weeks, with little insight into the causes or ability to react quickly, while also needing to monitor conditions like temperature, humidity, and pressure to reduce scrap.
Wakeo implemented a visibility and transport-monitoring solution for Emball'iso, including consolidated transport-order collection, standardized use with freight forwarders worldwide, improved SOPs, and shared access to customs documents. As a result, Emball'iso improved customer communication, accelerated asset rotation, better objectified freight forwarder service levels, and enabled collaborative document sharing, though no specific quantitative metrics were provided.
Pierre Casoli
Chief Executive Officer