Case Study: The Westin Annapolis streamlines guest waivers with WaiverSign

The Westin speeds waiver check-in with WaiverSign and exports guest lists to Excel

The Westin Annapolis, a hotel in Maryland offering luxury accommodations and event services, needed a digital solution to manage COVID-19 related waivers and guest lists for its events. They implemented WaiverSign's electronic waiver system to streamline this previously cumbersome, email-heavy process.

Using WaiverSign, the hotel was able to easily collect digital waivers and associate guests with specific events for simplified cross-referencing and check-ins. The solution made the process very simple and easy for staff, significantly easing their workload. A key benefit highlighted was the ability to export data directly to an Excel spreadsheet. WaiverSign provided a paperless, contactless, and hassle-less system that improved efficiency for both the hotel and its clients.

The Westin