Case Study: Thanksgiving Point streamlines guest check-in with WaiverSign digital waivers

Thanksgiving Point streamlines guest check-in with WaiverSign in under 24 hours

Thanksgiving Point, a nonprofit organization with multiple immersive museums and attractions in Utah, faced the challenge of managing primarily paper-based waivers across its diverse, high-traffic venues. This process was inefficient and created friction during guest check-in. The organization turned to WaiverSign to implement a modern, digital waiver system to streamline operations and improve the guest experience.

Working with WaiverSign, Thanksgiving Point deployed a solution allowing guests to sign waivers via QR codes or mounted tablets. They consolidated multiple attraction waivers into a single form. This resulted in a faster, smoother guest check-in, especially during large events, and eliminated the inefficiencies of paper handling. The WaiverSign system provided easy record retrieval and was quickly adopted by staff, supported by the vendor's responsive customer service.

Thanksgiving Point