Case Study: TengoInternet achieves rapid growth and major efficiency gains with W-Systems and SugarCRM integrations

TengoInternet Supports Rapid Growth with SugarCRM Integrations

TengoInternet, a provider of turnkey wireless internet service for campgrounds, marinas, and oil field housing units across the U.S. and Canada, was struggling to connect its sales, customer service, accounting, marketing, and network systems as it grew. After an acquisition and a plan to scale from 1,000 to 5,000 customers, the company needed a more flexible platform than Salesforce, and turned to W-Systems for help with SugarCRM.

W-Systems implemented Sugar Professional, handled data migration, and integrated SugarCRM with QuickBooks and Twilio. The solution saved TengoInternet 30 hours per month in accounting work, automated outbound customer communications, cut about $3,000 in personnel costs in the first month, and recovered integration expenses in just 45 days.

TengoInternet

Eric Stumberg

Co-Founder and CEO