Case Study: Cimpress saves $160,000 on video conferencing with Vyopta

Cimpress saves $160,000 on video conferencing bridges

Cimpress, the global mass personalization company formerly known as Vistaprint, needed a better way to manage rapidly growing video conferencing demand across 19 countries. As the company expanded and acquired other businesses, its IT team struggled with rising bridge usage, traversal call capacity outside the firewall, and limited visibility into utilization trends. They turned to Vyopta and its vAnalytics product for better monitoring and reporting.

With Vyopta’s vAnalytics, Cimpress gained real-time visibility into its video environment, allowing a two-person IT team to manage 23 locations, support 20,000+ video calls per month, and produce quarterly reports in minutes instead of five hours. Most importantly, they identified enough underused resources within weeks to avoid buying $160,000 in new video conferencing bridges, while also improving capacity planning and opening their environment to additional video vendors.

Cimpress

Liam McDonnell

Lead Communications Specialist