Case Study: Brisbane Catholic Education Office reduces reporting time by 95% with Vyopta

Brisbane Catholic Education reduces reporting time by 95%

Brisbane Catholic Education Office (BCEO), a network of 130 schools serving more than 70,000 students, needed a better way to support video conferencing and collaboration across a wide geographic area. Using Vyopta’s vAnalytics for Cisco WebEx Collaboration Meeting Rooms (CMR), they aimed to improve user adoption, track how users joined meetings, demonstrate the value of their investment, and boost the overall virtual classroom experience.

Vyopta implemented vAnalytics to give BCEO clearer visibility into call quality, usage, and reporting. As a result, BCEO reduced reporting time by 95%, increased virtual meetings by 75%, and was able to generate a compelling report in under two hours instead of spending weeks on spreadsheets, while also identifying and addressing adoption and performance issues more proactively.

Brisbane Catholic Education Office