Case Study: Openreach achieves 100% remote audits and 98% snag-free builds with Vyntelligence

Openreach achieves 98% snag-free builds with Vyntelligence

Openreach, one of the world's largest communication companies, faced a challenge in accelerating its UK broadband network deployment. Quality control was a major roadblock, with lengthy rework cycles after installations and an audit team that could not provide sufficient coverage. Their goal was to improve the quality of work without requiring additional in-person audits. To address this, they partnered with Vyntelligence.

By implementing Vyntelligence's remote audit solution, Openreach transformed its process. The vendor's technology provided a simple guide for engineers, enabling 100% of audits to be completed remotely. The results were significant, with snag-free builds increasing from 58% to nearly 98%. This also led to a 92% reduction in failures, a 94% reduction in snags per build, and saved 326,000 kg in carbon emissions due to reduced site visits.

Openreach