Case Study: India’s Largest Food Ordering and Delivery Company achieves faster merchant onboarding and higher acquisitions with Vymo

Optimizing Onboarding for India’s largest Food Ordering and Delivery Platform

India’s largest food ordering and delivery platform partnered with **Vymo** after rapid growth left them with a large influx of “Partner with Us” leads that were only partially being reached by sales teams. This created challenges around low sales manager productivity, high merchant onboarding time, and poor lead prioritization and allocation.

**Vymo** implemented a lead management and merchant onboarding solution to automate lead allocation, provide AI-based recommendations, and convert onboarding into a self-serve workflow with automated KYC and CRM activity capture. As a result, the company saw increased acquisitions per sales manager, more meetings per day per sales manager, and reduced onboarding time.