vWork
34 Case Studies
A vWork Case Study
Waireka Group, a transport and logistics provider, sought to improve its scheduling processes and provide greater job transparency for its dispatchers, customers, and partners. Their challenge involved digitizing paper-based job management to enhance service delivery.
vWork addressed this by digitizing Waireka's existing processes, providing real-time accuracy through features like Xero integration and email scraping. The solution resulted in a 50% reduction in the overall time spent from dispatching through to invoicing and delivered a huge uplift in customer satisfaction and trust.