Case Study: The Hummingbird Bakery reduces delivery times with vWork

The Hummingbird Bakery - Customer Case Study

The Hummingbird Bakery, an iconic London-based bakery, required a more efficient system to manage its daily workflow of delivering freshly baked goods. Their challenge was to streamline delivery run planning and proof of delivery, with a specific goal of reducing the time drivers spent planning and completing their routes. This led them to partner with vWork and its route optimization solution.

vWork provided a solution that integrated with the bakery’s existing tools via an API, offering optimized delivery planning and a map view for managing customer expectations. The results were significant, with drivers saving an average of two hours on the road each day and spending less time planning their routes each morning. vWork also empowered the Customer Care Centre to confidently respond to customer queries about delivery times.

The Hummingbird Bakery

Colin Rendell

Operations Director