Case Study: Otago Vacuum Tank Services cuts invoicing from days to minutes with vWork

Otago Vacuum Tank Services saves 150 manual job sheets a month with vWork

Otago Vacuum Tank Services (OVTS), a provider of liquid waste removal and water delivery services, faced significant operational challenges. Their team was spending countless hours managing jobs on paper and processing manual invoices at month-end, leading to management overhead and operator errors. They sought a better way to handle their dozens of workflows.

vWork implemented its automated workflow templates and integrated them with Xero. This solution provided real-time job scheduling, eliminated manual job sheets, and automated the invoicing process. For OVTS, this reduced invoice processing from days to minutes, saving an estimated 150 manual job sheets per month. The vWork system also reduced errors, delighted customers with its sophistication, and enabled new capabilities like carbon emission reporting for bidding on larger contracts.

Otago Vacuum Tank Services (ovts)