vWork
16 Case Studies
Case Study: Knight’s Heavy Towing removes paper and boosts compliance with vWork
A vWork Case Study
Knight's Heavy Towing - Customer Case Study
Knight’s Heavy Towing, a family-run towing business in Queensland, faced a significant administrative challenge with paper-based job sheets. The process of chasing drivers for missing and incomplete paperwork was a poor use of time for administrator Angela Hill. To solve this, the company implemented the vWork app to digitize its processes and remove paper from its day-to-day operations.
The vWork solution allowed Knight’s to schedule jobs and manage workflows online. This ensured 100% completion of compulsory health and safety checks, skyrocketing compliance. The implementation eliminated the need to chase paperwork and freed up administrative time. vWork was also customized to drive a consistent customer experience and was up and running in hours without IT support.
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Knight's Heavy Towing
Angela Hill
Knight's Heavy Towing