Case Study: Knight's Heavy Towing achieves 100% pre-start check compliance with vWork

Knight's Heavy Towing achieves 100% pre-start check completion with vWork

Knight's Heavy Towing, a Queensland-based family business specializing in heavy recovery and transport, faced significant challenges with its paper-based processes. The administrative burden of chasing incomplete job sheets and safety paperwork was consuming valuable time, and the company struggled to ensure it met all health and safety compliance requirements. To address this, they implemented the vWork mobile workforce management application.

By adopting vWork, Knight's Heavy Towing was able to digitally replicate its existing paper processes, requiring drivers to complete mandatory pre-start checks and job-specific risk assessments within the app. This solution provided 100% certainty that safety paperwork was completed, skyrocketing compliance. The results included significant time savings across administration and dispatching, with a 100% completion rate on pre-start checks and over 520 jobs dispatched each month.

Knight's Heavy Towing