vWork
34 Case Studies
A vWork Case Study
Elevate Crane Truck Services, a provider of specialist lifting services in Christchurch and Tauranga, faced a challenge with their previous job management software. It was inflexible and lacked the sophisticated tracking capabilities their customers, primarily builders, demanded to minimize time on site. They needed a solution that could be tailored to new job types and provide visibility into the location of their crane trucks.
The vendor vWork provided a solution that managed all aspects of pick-up and delivery. vWork's implementation included 13 customized job sheets, which reduced mistakes and saved time. The software provided visibility for customers to track their orders, which reduced uncertainty and the number of customer calls. vWork also integrated with Xero to streamline billing and its upcoming integration with EROAD will provide highly accurate GPS location data.