Case Study: Elevate Crane Truck Services achieves efficient heavy-load delivery management with vWork

Elevate Crane Truck Services - Customer Case Study

Elevate Crane Truck Services, a provider of heavy lifting and transport services, faced challenges managing its growing operations with an inadequate system that lacked end-to-end functionality. Their builders required visibility into delivery times to schedule efficiently, necessitating a more robust solution from a vendor like vWork to manage the entire process from order to invoicing.

The vWork solution provided customized job templates, integrated billing with Xero, and offered real-time truck tracking for customers. This resulted in a consistent delivery experience, efficient job sizing, and a significant reduction in customer calls about shipment locations. Paul Harrison of Elevate describes vWork as a backbone technology that is highly configurable and integral to their growth, with plans to further integrate with their EROAD telemetry system.

Elevate Crane Truck Services

Paul Harrison

General Manager