Case Study: Ecolife Solutions achieves real-time delivery tracking and fewer dispatch calls with vWork

Ecolife Solutions cuts dispatch calls by 75% with vWork

Ecolife Solutions, a family-owned manufacturer of thermal and acoustic insulation, was operating in what it called the "dark ages" of paper-based tracking. The company needed to modernize its operations by creating a connected digital ecosystem that could link its inventory management with accounts and dispatch, moving away from inefficient manual processes.

vWork provided a solution through its native integration with Xero and a real-time API interface with Cin7. This created a connected environment that allowed Ecolife Solutions to track every delivery in real time. The results were significant, including a 75% reduction in calls to the dispatch team and the elimination of a multi-day paperwork delay, as sales could now track progress and provide proof of delivery instantly through the vWork system.

Ecolife Solutions