Case Study: Leading Media Company achieves 30% faster turnaround and 40K fewer emails with Vuram

Instant Employee Cost Reduction, 30% Faster Turn-around and 40k Less Emails Within 18 Months Of Go Live

Leading Media Company, a St. Petersburg, Florida-based global media provider serving retailers and brand advertisers, needed better visibility into a complex Order-to-Cash process spanning Sales, Account Managers, Media, Marketing, and multiple systems including Salesforce, AdBook, CAMP, and SharePoint. Before working with Vuram, the company relied on emails and spreadsheets to track tasks and communications, causing delays, missed handoffs, and major disruptions when employees were out of office.

Vuram implemented an Appian-based solution to centralize workflows, integrate disparate systems, and provide shared records for status and history across the Order-to-Cash process. The result was 30% faster turnaround, 40,000 fewer emails, and reduced hiring needs, including 50 fewer new hires in 2017 and 80 fewer in 2018. Vuram also helped the customer improve collaboration, reassign work more easily, and adapt quickly to changing business requirements.